Assertive Housing First Team

Type of Service

Assertive Community Treatment Teams

Program Description

Our ACT team's services are committed to being flexible and responsive to the unique needs and desires of each client. The supports offered include: working with the client to find housing based on personal preferences; support in accessing basic necessities such as personal identification, food, clothing, health and income support; comprehensive bio-psychosocial assessment; collaborative development and implementation of an individualized recovery plan; outreach supports and the development of a trusting relationship between the client and the service provider team; assistance to achieve/maintain optimum health and wellness; and linkage to community resources (social, recreational and/or primary health services). In addition, direct support is offered in the areas of: education about the nature of mental illness; support and education to caregivers and/or the person's support network, as appropriate; development of self-management strategies; encouragement, emotional support and motivation; development of personal support networks; and development/maintenance of abilities relating to activities of daily living.

Organization's Current Reported COVID-19 Response

Cota's Head Office and Satellite offices are closed We have moved to providing only essential services Non-essential services will be phone-based Individuals receiving our services will communicate with their Cota worker in case of emergency

Program Restricted To

Homeless Clients

Access Information

Referrals are accepted through The Access Point. Eligibility criteria includes serious mental health challenge and homelessness, or at-risk of homelessness.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Toll-Free 888-640-1934

Clients Served

Gender All
Age 18 and up
Catchment Municipalities: (Toronto)
Wheelchair Access Yes


Policy Allowed

Application Referral Forms




Main Hours

Monday 0800-2000
Tuesday 0800-2000
Wednesday 0800-2000
Thursday 0800-2000
Friday 0800-2000
Saturday 0900-1700
Sunday 0900-1700

Also open 0900-1700 on statutory holidays.