Who We Are

ConnexOntario is an information and referral service, focusing on mental health, addiction and problem gambling services in the province. We are here to support Ontarians via phone, web-chat and email 24/7. Our knowledgeable and experienced staff offer supportive listening to help you discover the resources you need from our comprehensive database.

Whether you are searching for yourself or a loved one, ConnexOntario is here to provide you with the right information, at the right time.

Our Mission, Vision & Values

Our Mission

The professionals at ConnexOntario provide free, confidential, and personalized responses 24/7/365 to individuals about mental health, addiction, and problem gambling services throughout the province. Another critical role for ConnexOntario is the provision of customized data to those who request access to quality systems information.

Our Vision

An Ontario where everyone can access information about the healthcare and social support services they need at the right time, and at the right place.

We Value

Client-centred service: An approach to service delivery that recognizes and responds to the needs of our clients as unique individuals.

Responsiveness: A commitment to adapting as required in light of changing circumstances.

Excellence: A commitment to upholding the highest quality service delivery and ethical standards.

Staff as our most important asset: A belief that excellence is only achieved in a healthy working environment.

Board of Directors

ConnexOntario is governed by a diverse, community-based board of directors. Our board includes representatives from addiction and mental health organizations, related organizations, and umbrella groups from across the province.