Phoenix Program: Early Intervention in Psychosis

Type of Service

Early Intervention

Program Description

An outpatient, community-based program for people experiencing early stages of psychosis who reside in the Halton Region. The Phoenix Program is a clinical program affiliated with Halton Healthcare Services, Joseph Brant Memorial Hospital, North Halton Mental Health Clinic, ADAPT and the Schizophrenia Society of Ontario. Our services include: rapid psychiatric assessment, treatment based on individual concerns/goals including education about psychosis, assistance with work, school, social and leisure activities, specialized support to family members and friends, addictions counselling, and introduction to other community programs and planning for management of illness after discharge from the program. The staff available to support clients include: family educators, nurses, occupational therapists, psychiatrists, social workers, addiction clinicians and peer support/recovery mentors. Model of service is recovery-oriented, emphasizing: client choice, flexibility in services, individual supports, and the importance of families, significant others and communities. This approach also considers the impact of factors such as poverty, poor housing, unemployment and stigma on people with mental illnesses. The early intervention program is consistent with this approach by maintaining a culture of hope and excitement about the possibilities for the future. Average length of stay is three years. Service format includes family therapy.

Access Information

This program provides service to clients experiencing, or having recently experienced, their first episode of psychosis, and have received less than 6 months of treatment with an antipsychotic medication for psychosis. Referrals are accepted from professionals, family members and self. Please make direct referrals to the site in which you live: Halton Healthcare for Oakville residents, Joseph Brant Memorial Hospital for Burlington residents and North Halton Health Clinic for Milton, Acton and Georgetown residents.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Toll-Free 844-216-7411

Clients Served

Gender All
Age 14 to 35 years of age.
Catchment Counties: (Halton)
Wheelchair Access Yes


Policy Allowed
Note No smoking on hospital property.

Application Referral Forms


English Interpretation Services


Main Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630

Evening hours available Tuesdays and Wednesdays.