Crisis Services

Type of Service

Crisis Intervention

Program Description

The Crisis Services program offers mental health crisis support and intervention to individuals in the community through walk-in and a telephone crisis line. This program provides referral and other community resource information. A mobile crisis team may respond if indicated. Model of service is psychosocial rehabilitation, telephone and mobile.

Access Information

Please note that in terms of program capacity, we subscribe to benchmarks outlined by the Ministry. However, many of our services are above these benchmarks due to the fact that we are the sole rural mental health provider in our area. We do not cap our programs at a particular level. Rather we would filter clients to a complementary service if they could not be placed on a wait list.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 613-354-7388
Toll-Free 800-267-7877

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Lennox-Addington)
Wheelchair Access Yes


Policy Allowed
Note Outside the building.




In House Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630

Mobile Hours

Monday 0830-2000
Tuesday 0830-2000
Wednesday 0830-2000
Thursday 0830-2000
Friday 0830-2000

Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400