Toronto Community Crisis Service (TCCS) - North East

Type Of Service

Crisis Intervention

Program Description

A community-based service that dispatches trained teams of crisis workers to respond to non-emergency calls from people in crisis and requests for wellbeing checks, using a client-centred, trauma-informed approach.

Multidisciplinary crisis teams will respond to calls received based on the call type, location, dispatch criteria and availability of teams.

TCCS crisis workers can be identified by their green lanyard and identification card, and vehicle logo.

Access Information

Individuals aged 16 years and older can access the service by calling 211.

TCCS provides service in four intentional areas of Toronto.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender Inclusivity: All Genders
• Age: 16 and up
• Catchment: Locations: Toronto; North: Steeles Avenue East East: Pickering Town Line, Little Rouge River, Rouge River South: Highway 401 west to Brimley Road, south from Brimley Road to the Scarborough shoreline West: Victoria Park Avenue
• Fully Accessible
• Languages: English
• Virtual Service: No

Location

City of Toronto - City Hall

Program Website

Website

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Address

100 Queen Street W

Toronto

Operated By

City of Toronto

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Hours

Main Hours: Open 24/7

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Referral Contact Information

Toll Free: --211