Here 24/7

Type Of Service

Centralized/Coordination Access

Program Description

Here 24/7 is the front door to the addictions, mental health and crisis services across Waterloo-Wellington.

We will attend to the immediate needs of the person and will conduct a comprehensive assessment of the individual. Short-term needs will be explored, as well as long-term service options. The person's needs will be matched with the service options available within the addictions and mental health service continuum, and a referral will be provided to services and supports in the community.

We can schedule appointments directly with our partner agencies for most services so that the person does not need to call other providers and re-tell their story.

Access Information

Here 24/7 staff complete the intake, assessment, referral, crisis, waitlist and appointment bookings with our partner agencies.

Staff will also link individuals with other community services and supports.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender Inclusivity: All Genders
• Age: All Ages
• Catchment: County/District/Region: Regional Municipality of Waterloo, Wellington County
• Fully Accessible
• Languages: Interpretation Services, English
• Virtual Service: Yes

Location

Canadian Mental Health Association (CMHA) Waterloo Wellington - Fergus

Program Website

Website

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Address

234 St. Patrick Street E

Fergus

Operated By

Canadian Mental Health Association (CMHA) Waterloo Wellington

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Hours

Main Hours: Open 24/7
There is a drop-in service, Monday-Friday from 0900-1700.

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Referral Contact Information

Central Access - FAX: 844-437-3329

Central Access - Toll Free: 844-437-3247