Crisis Response Service

Type of Service

Crisis Intervention

Program Description

The Crisis Response Service is a community-based program to assist individuals experiencing a mental health crisis. We provide immediate crisis assessment and intervention; referrals; and follow up for individuals, families and friends. The Crisis Response Service is also a point of access for the Crisis Support Residence, which is a short-term support service for people in crisis. Model of service is a 24-hour telephone and a 8-hour mobile response.

Access Information

Crisis Response is a 24-hour telephone for the district of Thunder Bay. If needed, a mobile response team can be dispatched to the caller's location within the city of Thunder Bay.

User Costs

User Cost No

Referral Contact Information

Phone 807-346-8282
Toll-Free 888-269-3100
Fax 807-345-4458

Clients Served

Gender All
Age 0 and up
Catchment Counties: (Thunder Bay)
Wheelchair Access No


Policy Allowed




Mobile Hours

Monday 1500-2300
Tuesday 1500-2300
Wednesday 1500-2300
Thursday 1500-2300
Friday 1500-2300
Saturday 1500-2300
Sunday 1500-2300

Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400