Mental Health Crisis Intervention Program

Type of Service

Crisis Intervention

Program Description

Specialized crisis intervention for women who have been abused and are experiencing a mental health crisis. Twenty four hours a day over the phone or in-person at the Emergency Shelter Site (or during business hours at Talbot, Aylmer and West Lorne sites).

Organization's Current Reported COVID-19 Response

COVID-19 Response: Our Emergency Shelter remains open 24 hours a day along with our 24 Hour Help Line. Our team is all working hard to make sure 24 hour safety, counselling, and support continues for women who have been abused and their children

Program Restricted To


Access Information

Twenty four hours a day - real time help - in person or over the phone. No cost, confidential. Residency in shelter is not required; being an existing client of organization services is not required. Cost of transportation covered and or arranged to attend 24 hour site for mental health crisis.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 519-633-0155
Toll-Free 800-265-4305

Clients Served

Gender Female
Age 16 and up
Catchment Counties: (Elgin)
Wheelchair Access Yes


Policy Allowed




Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400

Phone service available 24/7. Counselling is available 24/7, in person or over the phone, through emergency shelter site. Appointments need to be booked in advance for this site. Can call 24/7 to book appointment. Flexible schedule including day and evening.