The Access Point

Type of Service

Centralized/Coordination Access

Program Description

The Access Point provides individuals and their families with information and support in accessing mental health case management, assertive community treatment teams (ACTT), early psychosis intervention programs (EPI) and supportive housing in the city of Toronto. It is an up-to-date source of information on individual support services and supportive housing provided by mental health service providers in Toronto. The Access Point provides information, assessment, service matching, wait list support and referral to mental health and addiction services. The Access Point is a collaboration led by Toronto North Support Services and LOFT Community Services.

Organization's Current Reported COVID-19 Response

All programs are essential services. Will continue to support clients, virtually when possible, and in-person if necessary.

Access Information

Interested individuals may contact The Access Point by phone or online.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 416-640-1934
Toll-Free 888-640-1934
Fax 416-499-9716

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Toronto)
Wheelchair Access Yes


Policy Allowed

Application Referral Forms


English Interpretation Services


Main Hours

Monday 0900-1700
Tuesday 0900-1700
Wednesday 0900-1700
Thursday 0900-1700
Friday 0900-1700