Mental Health Case Management

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

Cota Health's Mental Health Case Management service provides individualized support to clients living with a serious mental illness in the city of Toronto (inclusive of Etobicoke, Scarborough, North York and downtown Toronto). The Mental Health Case Managers work collaboratively with their clients to provide client centred support aimed at assisting them to live active and fulfilling lives within the community. The supports offered typically include: comprehensive assessment, collaborative development of a personalized safety plan, collaborative development and implementation of an individualized recovery/goal plan, assistance to achieve/maintain optimum health and wellness. Services also include direct support in the areas of: education about the nature of mental illness; support and education to care givers and/or the person's support network, as appropriate; development of self-management strategies; encouragement, emotional support and motivation; development of personal support networks; development/maintenance of abilities relating to activities of daily living; and referring to and accessing desired/needed community and primary health care services.

Access Information

This service is available to adults (16+ years of age) who are living with a serious mental illness as typically determined through a clinical diagnosis or is suspected as a result of the person's personal experience and report of mental health challenges over time.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Toll-Free 888-640-1934

Clients Served

Gender All
Age 16 to 68 years of age.
Catchment Municipalities: (East York; Etobicoke; North York; Scarborough; Toronto; York)
Wheelchair Access No


Policy Allowed

Application Referral Forms




Main Hours

Monday 0900-1800
Tuesday 0900-1800
Wednesday 0900-1800
Thursday 0900-1800
Friday 0900-1800