Crisis Response

Type of Service

Crisis Intervention

Program Description

This service is accessible to individuals receiving services from the organization and anyone in the community who requires assistance. This service includes an information referral service to individuals seeking mental health services for themselves, family members or friends. This information service is also available to family doctors, health care providers, and to other community organizations inquiring on behalf of patients or clients. This service helps people locate suitable treatment and support services in our catchment area. Model of service is psychosocial rehabilitation, recovery, telephone.

Organization's Current Reported COVID-19 Response

COVID-19: CMHA Cochrane-Timiskaming is making the following service changes, effective immediately until further notice, to protect our clients and staff: • All four CMHA-CT offices (Timmins, Kirkland Lake, Englehart, New Liskeard) will be closed to the public • When possible, scheduled client appointments will be conducted virtually by telephone or other means • Essential services not available virtually will continue to be provided with added precautions and telephone pre-screening for signs and symptoms of COVID-19 • Crisis telephone lines will remain active, to which we’ve added additional staffing capacity to meet increased demand

Access Information

Individuals may walk in during our business hours. Telephone support is available twenty-four hours a day for CMHA clients only.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 705-267-8100

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Cochrane)
Wheelchair Access Yes


Policy Allowed


English French


In House Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630

Mobile Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630

Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400

Timiskaming Crisis Response System provides telephone support available 24 hours a day to Timiskaming area.