East Metro Assertive Community Treatment Team

Type of Service

Assertive Community Treatment Teams

Program Description

The Assertive Community Treatment (ACT) teams provide the treatment, rehabilitation, and support services that assist people with severe mental illness in their recovery and their desire to live in the community. The teams are multidisciplinary each having a social worker, nurses, a vocational specialist, an occupational therapist, a psychiatrist, a peer support specialist, and an addictions specialist. ACT teams are able to provide services in the community, including people's homes. Support can be very intensive and a 24-hour on-call system is available to clients. Canadian Mental Health Association (CMHA) Toronto has three ACT teams. West Metro Act Team and East Metro Act Team are designated forensic (which means that they work with consumers who have been involved with the legal system and have been referred by the Ontario Review Board). Model of service is an ACT model. Average length of stay is three years.

Organization's Current Reported COVID-19 Response

CMHA Toronto main offices and 24/7 residential programs remain open with social distancing in effect. All drop-in programs and groups such as Routes, Pathways and Women’s Groups are suspended unless you have been notified if they are taking place online or over the phone. Our staff are providing peer support for members over the phone. Non-essential in-person appointments will be limited or rescheduled.

Access Information

The East Intake coordinates access for the New Dimensions, East Metro and Scarborough Hospital ACT teams in Scarborough. Referrals are made by contacting The Access Point.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Toll-Free 888-640-1934

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Toronto); East of Victoria Park to Port Union Road and Steeles Avenue to Lake Ontario
Wheelchair Access Yes


Policy Allowed

Application Referral Forms


English Interpretation Services


Main Hours

Monday 0800-1500
Tuesday 0800-1500
Wednesday 0800-1500
Thursday 0800-1500
Friday 0800-1500
Saturday 0800-1500
Sunday 0800-1500