Rehabilitation Action Program (RAP)

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

Rehabilitation Action Program (RAP) provides culturally competent intensive case management services to seriously mentally ill people in Scarborough who experience language and cultural barriers to accessing services. RAP offers specialized services to Tamil, Somali, and Afghan communities. Family engagement, education and support are an important part of service delivery. The case managers provide education on mental illness and treatment options to clients and families, assist clients to develop skills to live and work in the community and access community resources. Trained volunteer case aides are assigned to clients when appropriate to assist in providing services such as culturally relevant meal planning, shopping, cooking, teaching use of public transportation, familiarizing with community resources and language interpretation. Model of service is recovery. Average length of stay is as needed.

Organization's Current Reported COVID-19 Response

CMHA Toronto main offices and 24/7 residential programs remain open with social distancing in effect. All drop-in programs and groups such as Routes, Pathways and Women’s Groups are suspended unless you have been notified if they are taking place online or over the phone. Our staff are providing peer support for members over the phone. Non-essential in-person appointments will be limited or rescheduled.

Access Information

Please contact our intake coordinator at the Markham Road site.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 416-789-7957

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Scarborough)
Wheelchair Access Yes


Policy Allowed


Tamil English Interpretation Services


Main Hours

Monday 0800-1700
Tuesday 0800-1700
Wednesday 0800-1700
Thursday 0800-1700
Friday 0800-1700