Community Treatment Order (CTO)/Case Management Services

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

Canadian Mental Health Association (CMHA) Toronto assists people who are on Community Treatment Orders to access case management services. The CMHA works closely with the client, the Community Treatment Order Coordinators, the client's treatment team and other supports to develop a support plan for the client while in the community. Assistance is provided around employment, housing, mental health, physical health and other community living issues. Model of service is psychosocial rehabilitation. Average length of stay for Community Treatment Orders is six months but clients can stay in the service after it has expired for as long as needed by the individual.

Organization's Current Reported COVID-19 Response

CMHA Toronto main offices and 24/7 residential programs remain open with social distancing in effect. All drop-in programs and groups such as Routes, Pathways and Women’s Groups are suspended unless you have been notified if they are taking place online or over the phone. Our staff are providing peer support for members over the phone. Non-essential in-person appointments will be limited or rescheduled.

Program Restricted To

Community Treatment Order (CTO) Clients

Access Information

Community Treatment Orders are initiated by physicians and coordinated by the Centre for Addiction and Mental Health's Community Treatment Order Coordination Team. Referrals for Canadian Mental Health Associations Community Treatment Order Case Management Services are accepted from Community Treatment Order Coordinators.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 416-789-7957

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Toronto); East of Victoria Park to Port Union Road and Steeles Avenue to the lake
Wheelchair Access Yes


Policy Allowed


English Interpretation Services


Main Hours

Monday 0800-1800
Tuesday 0800-1800
Wednesday 0800-1800
Thursday 0800-1800
Friday 0800-1800