Distress Centre of Lanark, Leeds and Grenville

Type Of Service

Crisis Intervention

Program Description

The Distress Centre provides immediate telephone intervention and referral to anyone experiencing crisis from a mental health perspective within the tri-county area of Lanark, Leeds and Grenville. The need could result from a distress or crisis situation, or it could be the result of not knowing where to go to obtain specific services. Caring confidential volunteers are available to listen, be non-judgmental, provide information and referral and assist in helping people to problem-solve. Model of service is based on active listening/crisis response via the utilization of community volunteers who are specifically trained to provide the telephone distress and crisis service.

Access Information

The Distress Centre is open from 1700-2400 every day.

Additional Information

• Program Cost: No
• Additional Cost: No
• Gender: All
• Age: 17 and up
• Catchment: Counties: Lanark, Leeds-Grenville
• Fully Accessible
• All sites are accessible for volunteers.
• Languages: English
• Virtual Service: Yes

Location

Confidential

Program Website

Website

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Address

Confidential

Operated By

Brockville and Area Centre for Developmentally Handicapped Persons

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Hours

Telephone Hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday : 5:00 PM - Midnight

We transfer the 1-800 lines depending on volunteer availability in different locations on different nights. Therefore, depending on the schedule, only one volunteer office is used during any given volunteer shift.

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Referral Contact Information

Phone: 800-465-4442

Toll Free: 800-465-4442