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Distress Centre of Lanark, Leeds and Grenville

Type Of Service

Crisis Intervention

Program Description

The Distress Centre provides immediate telephone intervention and referral to anyone experiencing crisis from a mental health perspective within the tri-county area of Lanark, Leeds and Grenville. The need could result from a distress or crisis situation, or it could be the result of not knowing where to go to obtain specific services. Caring confidential volunteers are available to listen, be non-judgmental, provide information and referral and assist in helping people to problem-solve. Model of service is based on active listening/crisis response via the utilization of community volunteers who are specifically trained to provide the telephone distress and crisis service.

Access Information

The Distress Centre is open from 1700-2400 every day.

Additional Information

  • Program Cost: No
  • Additional Cost: No
  • Gender: All
  • Age: 17 and up
  • Catchment: Counties: Lanark, Leeds-Grenville
  • Wheelchair Access: All sites are accessible for volunteers.
  • Partial Accessibility: No
  • Languages: English
  • Virtual Service: Yes



Program Website



Operated By

Brockville and Area Centre for Developmentally Handicapped Persons


Telephone Hours: Monday - Sunday: 5:00 PM - Midnight

We transfer the 1-800 lines depending on volunteer availability in different locations on different nights. Therefore, depending on the schedule, only one volunteer office is used during any given volunteer shift.

Referral Contact Information

Phone: 800-465-4442

Toll Free: 800-465-4442