Family Support Initiative

Type of Service

Family Initiatives

Program Description

Provides education, consultation and community development to foster self-help, peer support and networking among family members of people with serious mental illness and promote effective communication and coordination amongst system stakeholders. Provides staff support for family self-help support groups throughout Grey Bruce. Operates a lending library, offers presentations, workshops and educational resources regarding mental health issues. Provides one-to-one support and consultation to assist family members to access needed services and to navigate the mental health system. Please note: this program does not provide clinical services or have a particular client capacity. In 2007 the program entered into a joint venture with the schedule one hospital to deploy a program worker to provide on-site family crisis support at the emergency department to support family members accompanying a loved one having a psychiatric emergency.

Access Information

The program responds to telephone, email and walk-in requests for information about mental health issues and resources. It offers mental health-related educational presentations and sponsors workshops for family members. Some presentations are offered throughout Grey and Bruce counties. They are advertised in local newspapers and participants are asked to register for them by calling the program office in Owen Sound. There is no charge for most educational events or for use of the program's resource library. Program services are offered Monday to Friday during core office hours 0830 - 1630 and after hours by appointment subject to program resources.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 519-371-4802
Fax 519-371-6138

Clients Served

Gender All
Age 16 to 85 years of age.
Catchment Counties: (Bruce; Grey)
Wheelchair Access No
Accessibility AccommodationsWheelchair accessible at Owen Sound site and selected other sites. Contact program for information.


Policy Allowed


English Interpretation Services


Main Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630

Specific evening activities offered depending on program resources.