Case Management - Supports in Social Housing

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

Case managers provide individualized, flexible and client-directed support to individuals living with severe and persistent mental illness. The focus is on client strengths, interests and abilities. The service is provided in the client's environment, and is portable and flexible, following the client when he/she changes housing. Service is mobile but there is also use of the phone. The model of service is recovery-oriented with a psychosocial rehabilitation focus. Recreology and Occupational Therapy services are available for clients in the program.

Access Information

People living in three designated Ottawa Community Housing buildings (415 Maclaren; 1400 Lepage; 2651 Regina) are referred to this service by Ottawa Community Housing tenant workers and Ottawa Salus community developers. To be referred to this program people must be at risk of losing their housing due to untreated mental health and/or addictions. The goal of this service is homelessness prevention. For more information please contact the organization.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 613-729-0123 ext. 246

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Ottawa)
Wheelchair Access Yes


Policy Allowed


English French Interpretation Services


Main Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630