Crisis/Respite Residential Service

Type of Service

Short Term Crisis Support Beds

Program Description

This six-bed residential service will provide a safe, supportive and supervised residential setting for individuals requiring respite support. Individuals may choose to stay in the crisis/respite residence when they are experiencing a crisis as an alternative to seeking hospitalization or as a planned admission. As this is a non-medical crisis/respite residential service, individuals suitable to stay must not need the services of a hospital, be able to keep themselves safe from harm, utilize the supports offered, and respect the needs of others who are staying. Model of service is residential crisis support with a recovery focus.

Access Information

Referrals to this program can be made through Here 24/7 or through program phone. While service is operated out of two locations, there is a single point of access.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 519-576-7431
Toll-Free 844-437-3247

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Waterloo; Wellington)
Wheelchair Access No


Policy Allowed


English Interpretation Services


Main Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400