North Shore Assertive Community Treatment Team

Type of Service

Assertive Community Treatment Teams

Program Description

North Shore Community Assertive Treatment Team is a multidisciplinary team which provides outreach, individualized treatment, ongoing and continuing services, linkages, and includes a monitoring and evaluation component. Assertive community treatment is a client-centred, recovery-oriented mental health delivery model that has received substantial empirical support for facilitating community living, psychosocial rehabilitation and recovery for persons who have a serious mental illness, have severe symptoms and impairments, and have not benefited from traditional outpatient programs. Model of service is psychosocial rehabilitation.

Organization's Current Reported COVID-19 Response

No walk-in services are being provided at this time. Our Groups continue to be put on hold. All Clients continue to have access to staff/their workers by phone. Clients will be called by staff to look at changing any in-person meetings to phone calls. The 24/7 Crisis Lines, Residential programs and ACTT services continue as usual. Referrals are still being accepted and will be done over the phone. Our Napanee and Kingston offices will be closed to the public aside from booked appointments deemed to support providing essential services. Clients arriving for these scheduled appointments will be screened. The Agency main reception lines remain open and functional during usual business hours.

Access Information

Referral forms must be completed and referrals can be made by a variety of sources including: family physicians, psychiatrists, family members, social workers or the individual requesting service. All referral forms must be signed by the individual who is requesting service. A medical is not required.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 613-544-1356 ext. 2350
Toll-Free 866-616-6005
Fax 613-544-2346

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Frontenac; Lennox-Addington)
Wheelchair Access Yes


Policy Allowed




Main Hours

Monday 0830-2000
Tuesday 0830-2000
Wednesday 0830-2000
Thursday 0830-2000
Friday 0830-2000
Saturday 0830-2000
Sunday 0830-2000