Short Term Crisis Counselling

Type of Service

Crisis Intervention

Program Description

The Short Term Crisis Counselling program (STCC) is tended to provide coverage for mental health counselling to address crisis situations when no other mental health services are available and/or being provided. This program is intended to support the provision of immediate psychological and emotional care to individuals in significant distress to stabilize their condition, minimize potential trauma from an acute life event and, as appropriate, transition them to other mental health supports. A crisis may include the following: Distress manifested by symptoms of physical, cognitive, emotional or behavioral disturbances; Inability to care for self and without individual, family and/or community support and resources to deal with the issue; nature of the circumstances requires the individual to resolve the issue urgently. The Bi-cultural Therapeutic Team provides clinical and/or bi-cultural crisis interventions to individuals, families and communities. Works closely with a holistic interdisciplinary team in finding alternative ways to provide strengths-based practices and trauma informed care from a culturally safe perspective.

Access Information

Referrals are received by phone, fax, or in person. Services are offered to First Nations people on and off reserve. We will also provide services to Non-Indigenous people residing in a First Nation community or who are part of a First Nations family group.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 807-467-8144
Toll-Free 855-367-2600
Fax 807-467-2656

Clients Served

Gender All
Age 0 and up
Catchment Municipalities: (Dryden; Eagle Lake - Kenora; Grassy Narrows; Kenora; Rat Portage 38A; Shoal Lake 40; Sioux Narrows; The Dalles 38C; Wabauskang 21; Wabigoon; Whitedog; Whitefish Bay); Kenora, Dryden, White Dog, Grassy Narrows, Shoal Lake #40, Washagamis Bay, Dalles, Rat Portage, Wabigoon, Wabauskang, Eagle Lake, Whitefish Bay (Sioux Narrows), NWA#37A & 37B and Windego, NWA#33A & 33B, Frenchman's Head, Kejick Bay, Whitefish Bay (Lac Seul)
Wheelchair Access Yes


Policy Allowed


Oji-Cree/Ojicree English Cree


In House Hours

Monday 0900-1630
Tuesday 0900-1630
Wednesday 0900-1630
Thursday 0900-1630
Friday 0900-1630

Telephone Hours

Monday 0900-1630
Tuesday 0900-1630
Wednesday 0900-1630
Thursday 0900-1630
Friday 0900-1630