Grand River Hospital Assertive Community Treatment Team (GRH-ACTT)

Type of Service

Assertive Community Treatment Teams

Program Description

This program offers client-centered intensive treatment and case management in the community, using a bio-psychosocial approach to rehabilitation. Multidisciplinary support is provided. Referrals from applicants with severe and persistent mental illness (SPMI) / addictions are accepted. Intake committee processes referrals in line with need /service availability and according to provincial ACT standards.

Access Information

People interested in Assertive Community Treatment (ACT) are encouraged to discuss it with their current treatment team or physician. Eligibility for receiving ACT services is determined through collaboration with the client, ACT staff, the referral source and other mental health care providers. Admission for ACT services occurs through various means including some community intake groups and at the team level. ACT teams can have waiting lists of varying lengths depending on the availability of ACT services as well as the appropriateness and priority of the referral.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 519-621-2828
Fax 519-621-4904

Clients Served

Gender All
Age 18 and up
Catchment Counties: (Waterloo)
Wheelchair Access Yes


Policy Allowed


English Interpretation Services


Main Hours

Monday 0830-2030
Tuesday 0830-2030
Wednesday 0830-2030
Thursday 0830-2030
Friday 0830-2030
Saturday 0830-1630
Sunday 0830-1630

On-call services available outside program hours.