Community Treatment Order Coordination Services (CTO)

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

Community Treatment Order (CTO) Coordination Services offer the following services: develop comprehensive and client-centered community treatment plans in consultation with the key stakeholders (i.e., physicians, clients, families, substitute decision makers, community organizations) to ensure that the CTO will be practical and has a good potential for success; assist physicians and clinical staff to appropriately issue a CTO, provide the relevant forms and to be available for consultation regarding challenges that may arise; provide information and support to clients and advocate on their behalf for services that would meet their identified needs; facilitates linkages to required community based services and supports for clients leaving a hospital setting; provides education and information about CTOs and related mental health legislation as requested; collaborates with the case management service providers to ensure the appropriate services are available and offered to the clients; develop partnerships and strong working relationships with the various hospitals and community based organizations providing care to our clients; maintain accurate statistics and continually assess the effectiveness of CTOs as a treatment option for individuals with a serious mental illness; monitor the factors that lead to positive outcomes of CTOs and the challenges in regards to service pressures, resource allocations that may impact on client outcomes; work with the various stakeholders, including the Local Health Integration Network to address these concerns. CTO can be renewed if criteria are met and this treatment is required. Model of service is recovery model.

Program Restricted To

Community Treatment Order (CTO) Clients

Access Information

Anyone can make a referral to the Community Treatment Order (CTO) Coordination Services, however a physician is required to issue and supervise a CTO. The individual must have a serious mental health diagnosis and have had two admissions to a psychiatric facility in the past three years or one admission that lasted more than 30 days, or the person could have been on a CTO in Ontario to qualify for another CTO.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 705-728-9090 ext. 24324
Fax 705-721-9382

Clients Served

Gender All
Age 16 to 85 years of age.
Catchment Counties: (Muskoka; Simcoe)
Wheelchair Access Yes


Policy Allowed


English French Interpretation Services


Main Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630