Mental Health T.O.

Type of Service

Information and Referral Service - General

Program Description

MENTAL HEALTH T.O. (MHTO) is a free phone service to help connect infants, children, youth up to 18 years old and their families to mental health and addiction services in their community. Our goal is to help those in need find and get mental health help as efficiently and quickly as possible. Anyone under the age of 18 experiencing a mental health issue or anyone who wants to support someone under the age of 18 and wants access to mental health services can call.

If you are a young person, you might call if you:
- Feel anxious or worried
- Feel depressed, sad or angry
- Are being bullied
- Don’t feel yourself
- Want more information about mental health and addiction services in your community.

If you are a parent/caregiver of an infant or child, you might call if:
- Your infant/child is crying inconsolably; having tantrums; irregular sleep or eating patterns;
- You are worried about your infant/child’s development; feeling overwhelmed and frustrated by parenting; or asking, “is this just a phase?”
-You want more information about mental health and addiction services in your community.

Organization's Current Reported COVID-19 Response

Office-based clinical services, developmental service programs and The Zone and related group programs are closed. Where feasible, we will be delivering services to clients by telephone or online. All community, home-based and walk-in services will also be provided by telephone or online, where feasible. Residential services will remain in operation. If you are a new clients, please call 416-438-3697 ext 0. We will take your information and will follow-up to book an appointment when service resumes. If you are an existing client, please call the same number to reach your current service provider.

Program Restricted To


Access Information

If you would like to be referred to a community-based mental health centre near you, please call. We do not provide immediate phone counselling. All calls are confidential.
We cannot proceed with a referral without speaking to or getting consent from a custodial parent, guardian or youth 12 and over.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Toll-Free 866-585-6486

Clients Served

Gender All
Age 0 to 18 years of age.
Catchment Municipalities: (Etobicoke; Toronto)
Wheelchair Access Yes


Policy Allowed


English French


Main Hours

Monday 0900-1700
Tuesday 0900-1700
Wednesday 0900-1700
Thursday 0900-1700
Friday 0900-1700