Rapid Access Addiction Medicine (RAAM) Clinic

Type of Service

Addictions Withdrawal Management

Program Description

The Rapid Access Addiction Medicine Clinic (RAAM) is intended to provide barrier free immediate access and care to clients experiencing withdrawal from substances. Care services at the Rapid Access Addiction Clinic are provided by multidisciplinary team including nurse practitioners and concurrent disorder specialists who will provide counselling and links to community services. The RAAC model is intended to give each client a voice in their own care, allowing them to set their own goals and co-develop a treatment plan with the clinician. The role of the clinician is to give the client a range of options (including harm reduction advice, counselling, and referrals to psychosocial treatments) and help them decide what would work best for them. Once the clients are stable, they are transferred to a primary care provider for long-term management.

Organization's Current Reported COVID-19 Response

COVID-19: In consultation with partners and considering guidance from Public Health and the Ministry of Health, CMHA Peel Dufferin will no longer offer in-person groups or Recovery West services until further notice. Clients and community members can continue to call us. For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin). For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123. CMHA Peel Dufferin RAAM Clinics: Walk-in: 9am - 12pm (Last Registration at 11:30am) Planned Appointments: 1pm - 3pm Mondays: Rexdale Community Hub 15-21 Panorama Crt., Toronto, ON M9V 4E3 Tuesdays: William G. Davis Centre for Families 60 West Dr., Unit 102, Brampton, ON L6T 3T6 Wednesdays: Closed until further notice. Goodfellow Professional Centre 170 McEwan Drive, Suite 211, Bolton, ON L7E 2Y3 Thursdays: CMHA Peel Dufferin Office 1 Elizabeth St., Unit L-2, Orangeville, ON L9W 7N7 Fridays: LOCATION CHANGE Until April 2, 2020 William G. Davis Centre for Families 60 West Dr., Unit 102, Brampton, ON L6T 3T6 For information or took book a RAAM appointment, call 905.451.2123 or F: 905.459.2290

Access Information

Rapid Access Addiction Clinics see clients without referrals or booked appointments. Clients are seen on a walk-in basis during specified hours. The clinic operates in five communities: Dufferin, Caledon, Brampton, Bramalea and Rexdale, on a rotating basis. Please call the Access line to find out clinic locations and hours of operation.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 905-451-2123
Toll-Free 877-451-2123

Clients Served

Gender All
Age 16 and up
Catchment LHINs: (Central West)
Wheelchair Access Yes


Policy Allowed




Other Hours

Monday 1300-1500
Monday 1000-1200
Tuesday 1000-1200
Tuesday 1300-1500
Wednesday 1000-1200
Wednesday 1300-1500
Thursday 1300-1500
Thursday 1000-1200
Friday 1300-1500
Friday 1000-1200