24.7 Crisis Support Peel

Type of Service

Crisis Intervention

Program Description

24.7 Crisis Support Peel provides crisis intervention services (telephone and outreach) to people with mental illness or addiction who are in crisis. Mental health workers (nurses, social workers, occupational therapists) will triage calls on the crisis line and provide support and develop a plan for intervention. Clients may be provided with support and intervention on the telephone. 24.7 Crisis Support Peel consists of a mental health worker paired with a specially trained police officer who responds to crisis in the community. The team provides crisis intervention, support, assessment and assistance developing follow-up plans to clients in the community who are in crisis. Follow-up may include brief monitoring/support, referral to appropriate community organizations/support networks or collaboration with existing supportive organizations. Prevention of ongoing or future crisis is a goal of the program. Model of service is mental health outreach and crisis intervention partnered with police services.

Access Information

Referrals are accepted from all sources.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 905-278-9036
Toll-Free 888-811-2222

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Dufferin; Peel)
Wheelchair Access Yes


Policy Allowed


English Interpretation Services


Mobile Hours

Monday 1100-2300
Tuesday 1100-2300
Wednesday 1100-2300
Thursday 1100-2300
Friday 1100-2300
Saturday 1100-2300
Sunday 1100-2300

Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400