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CMHA Crisis Service

Type Of Service

Crisis Intervention

Program Description

CMHA Crisis Services provides 24-hour/365-day crisis support for individuals aged 16 or over, living in the London/Middlesex area. Walk-in crisis support is offered 24/7 by our crisis assessment team at the crisis centre. A crisis response team is available 24/7 to respond to crisis calls as well as provide face-to-face mobile support in the community. People may use us anytime they are in crisis if needed.

COVID-19 Note

Continue to provide virtual service delivery where it remains effective and practical, with a transition to limited face-to-face participant services. A limited number of participants will begin to return to receive face-to-face services within CMHA sites/buildings. Re-introduce groups activities with a limited number of participants and increased safety guidelines. Ensure readiness to quickly return to our current state of services if the need arises – e.g., to respond to an increase of COVID-19 cases within our programs/community and where the public health is at risk. Each of our sites will begin to gradually return to in-person services based on our phase two plan and may be subject to change. To ensure that the program/service you are looking for is available for face-to-face support, please call the main site telephone line or connect with your mental health worker. For the most up-to-date information from CMHA Middlesex, can be found here:

Access Information

This is the program which is commonly referred to as the "24/7 walk-in crisis centre." Please transfer to the Reach Out Number.

Additional Information

  • Program Cost: No
  • Additional Cost: No
  • Gender: All
  • Age: 16 and up
  • Catchment: Counties: Middlesex
  • Wheelchair Access: Fully accessible building.
  • Partial Accessibility: No
  • Languages: English


Canadian Mental Health Association (CMHA) Middlesex - London - Queens Avenue


534 Queens Avenue


Operated By

Canadian Mental Health Association (CMHA) Middlesex


Mobile Hours: Open 24/7Telephone Hours: Open 24/7In House Hours: Open 24/7

Referral Contact Information

Phone: 519-433-2023

Toll Free: 866-933-2023