Essex Program for Assertive Community Treatment (ACT) Team 2

Type of Service

Assertive Community Treatment Teams

Program Description

Assertive Community Treatment (ACT) is a community-based model of care for individuals who have severe and persistent mental illness. It reaches out to people assertively where and when they need help directly in their home and in the community. It ensures a response for people who are in crisis, no matter what day of the week. ACT brings a multidisciplinary team of healthcare professionals together to provide highly integrated and individualized services for their clients. ACT gives people a single point of access: one door to comprehensive treatment, rehabilitation and support. Model of service is provincial ACT standards.

Access Information

People interested in Assertive Community Treatment (ACT) are encouraged to discuss it with their current treatment team or physician. Eligibility for receiving ACT services is determined through collaboration with the client, ACT staff, the referral source and other mental health care providers. Admission ACT services occurs through various means including some community intake groups and at the team level. ACT teams can have waiting lists of varying lengths depending on the availability of ACT services as well as the appropriateness and priority of the referral.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 519-254-7566
Fax 519-254-2443

Clients Served

Gender All
Age 18 and up
Catchment Municipalities: (Windsor)
Wheelchair Access Yes


Policy Allowed


English Interpretation Services


Main Hours

Monday 0800-2000
Tuesday 0800-2000
Wednesday 0800-2000
Thursday 0800-2000
Friday 0800-2000
Saturday 0800-1600
Sunday 0800-1600

On-call services provided by Hotel Dieu Grace Hospital Crisis Services.