ConnexOntario Mission Statement
Through the use of leading edge technology, ConnexOntario provides hope, early help* and a human voice 24-hours per day to all individuals seeking information on, for example, mental health, drug, alcohol, and gambling problems. ConnexOntario also provides data to service planners seeking access to quality health and human services information.
ConnexOntario Vision Statement
We will deliver the most helpful, visible, agile and comprehensive system information for the people of Ontario, serving as the flagship* organization in helping people and organizations connect to the health and human services they need.
ConnexOntario Value Statement
We believe in --
Through the use of leading edge technology, ConnexOntario provides hope, early help* and a human voice 24-hours per day to all individuals seeking information on, for example, mental health, drug, alcohol, and gambling problems. ConnexOntario also provides data to service planners seeking access to quality health and human services information.
ConnexOntario Vision Statement
We will deliver the most helpful, visible, agile and comprehensive system information for the people of Ontario, serving as the flagship* organization in helping people and organizations connect to the health and human services they need.
ConnexOntario Value Statement
We believe in --
| 1. Service and Support | Individuals deserve respectful and responsive support in accessing high-quality, reliable and timely information about the Ontario health and human services system. We will meet the needs of the client by providing equal and consistent access, in either official language, wherever the client lives, and using various methods of communication. |
| 2. Accountability | We will use our resources efficiently and effectively to serve as an honest broker of health and human services information. We will remain open to the highest standards of public scrutiny through transparency of the services we deliver, and integrity of our management and governance systems. |
| 3. Respect and Collaboration | We respect and appreciate the unique worth, strengths and contributions of each health and human services agency in Ontario. We will be leaders in collaborating with others to promote connectivity within the broader health and human services sector. |
| 4. Dynamic Growth | We continually strive to increase our understanding of, and sensitivity to the complex challenges and concerns that our clients and system partners face. We will model innovation in information services that meet the changing needs of Ontarians. |
| 5. Diversity | We recognize that many Ontarians are vulnerable and marginalized, faced with challenges in accessing help. |
| 6. Accessibility | We will ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity. |
| 7. Excellence | We are committed to the provision of quality services that are based on accurate and reliable information and meeting the highest standards of professionalism. We will support and develop our staff through continued investment in their learning and professional development. |
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*Flagship: a designation given on account of being either the largest, fastest, newest, most heavily armed or, for publicity purposes, the best known. *Early help is a strategic direction in the MOHLTC's strategy |
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