Mental Health Crisis Service

Type of Service

Crisis Intervention

Program Description

The Mental Health Crisis Team provides telephone and face to face triage, assessment, intervention and linking to appropriate resources for individuals with mental health issues. There are also crisis beds available, if deemed appropriate, to help with crisis resolution for a short period of time.

Access Information

There are two components to the service: a 24-hour Crisis Line for the general public in the Champlain District and a local professional mobile team available 0900-2400. The general public accesses crisis services through the Crisis Line.

User Costs

User Cost No

Referral Contact Information

Phone 613-722-6914
Toll-Free 866-996-0991
Fax 613-939-4673

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Stormont-Dundas-Glengarry)
Wheelchair Access Yes


Policy Allowed


English French Interpretation Services


Mobile Hours

Monday 0900-2400
Tuesday 0900-2400
Wednesday 0900-2400
Thursday 0900-2400
Friday 0900-2400
Saturday 0900-2400
Sunday 0900-2400

Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400