Carlington Assertive Community Treatment Team

Type of Service

Assertive Community Treatment Teams

Program Description

This program was designed to service persons who have had prolonged hospitalizations and require intensive support to live in the community. Model of service is psychosocial rehabilitation, recovery and treatment.

Access Information

This program has a coordinated access point with four other teams in the Ottawa municipality. All referrals are sent to ACT Ottawa central intake which is presently administratively supported by the Royal Ottawa Hospital (1355 Bank Street).

User Costs

User Cost No

Referral Contact Information

Phone 613-722-6521 ext. 7325
Fax 613-722-8244

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Ottawa)
Wheelchair Access Yes


Policy Allowed
Note Client must not smoke in the presence of workers. Clients are asked to stop smoking and air out their residence prior to workers entering or appointments may take place outside of client's residence.


English French


Main Hours

Monday 0830-2200
Tuesday 0830-2200
Wednesday 0830-2200
Thursday 0830-2200
Friday 0830-2200
Saturday 1000-1800
Sunday 1000-1800

On-call Monday to Friday from 2200-0830. On call Saturday and Sunday from 1800-0830. On call is for clients of the program and other service providers in contact with clients of the service.