Crisis Intervention Centre

Type of Service

Crisis Intervention

Program Description

Available to any adult 16 and older, couples or families experiencing a psychiatric, emotional, psychosocial or situational crisis requiring immediate short-term intervention. Staff is knowledgeable of community resources, able to make referrals or provide needed information. Able to provide consultation and educational services to agencies or organizations that may come into contact with people in crisis. There is no limit to the number of clients accepted. All referrals are seen. Model of service is crisis intervention. Also available are two respite beds with 24 hour supervision, one respite bed, and one independent bed. These beds are specific for those involved or at risk of being involved with the legal system and who have a mental health diagnosis.

Access Information

Any doctor, community agency or individual who may be involved with someone in crisis and is unable to provide immediate therapeutic intervention is welcome to call. Personal or phone contact available 24/7. Individuals in crisis should call 310-OPEN (310-6736). Video conferencing is available.

User Costs

User Cost No

Referral Contact Information

Phone 613-969-7400 ext. 2753
Toll-Free 888-757-7766
Fax 613-961-2528

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Hastings; Prince Edward)
Wheelchair Access Yes

Smoking

Policy Allowed
Note No smoking on property.

Languages

English

Hours

Emergency Room Hours

Monday 0730-2322
Tuesday 0730-2322
Wednesday 0730-2322
Thursday 0730-2322
Friday 0730-2322
Saturday 0730-2322
Sunday 0730-2322

In House Hours

Monday 0730-1800
Tuesday 0730-1800
Wednesday 0730-1800
Thursday 0730-1800
Friday 0730-1800

Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400

310-OPEN is available 24 hours a day. Walk-in to the Crisis Centre during the daytime, Monday - Friday. Walk-ins to the Emergency Department at Belleville General Hospital are only available 0730 to 2322.