Getting Appropriate Personal and Professional Supports (GAPPS)

Type of Service

Assertive Community Treatment Teams

Program Description

The Getting Appropriate Personal and Professional Supports (GAPPS) program is a partnership among three organizations: St. Joseph's Care Group, Canadian Mental Health Association- Thunder Bay Branch, and NorWest Community Health Centre. The goal of GAPPS is to identify and respond to the unmet needs of a population of vulnerable persons with very serious, unstable and complex mental illness and addiction issues. The program will reach out to and engage with people who do not appropriately access health and social services. It will assist the target group in navigating health, mental health/ addictions and social services, including housing. The program will also facilitate access to clinical services and provide primary care in a less formal setting, in order to reduce reliance on emergency services for non-urgent health care needs. CMHA Thunder Bay provides the community outreach and engagement component of the program team, which also includes nurses, psychiatrists, case managers, etc. The program offers primarily short-term support.

Access Information

Anyone may refer to this program. There is a referral form available through any of the partner organizations, or individuals may simply call the outreach workers.

User Costs

User Cost No

Referral Contact Information

Phone 807-346-8300
Fax 807-345-4458

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Thunder Bay)
Wheelchair Access Yes


Policy Allowed




Main Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630