Adult Mental Health Services

Type of Service

Counselling and Treatment

Program Description

Assessment, diagnosis, consultation, individual and group treatment for individuals 18 and older experiencing serious mental health difficulties. Model of service is consultation and brief intervention.

Access Information

Individuals must have a serious mental health condition that cannot be addressed by primary care health care professional or community counselling resources. Referrals are accepted and evaluated by Here 24/7 and prioritized according to acuity and severity. Time from referral to treatment varies from same day service for serious crises to several weeks for less serious situations.

User Costs

User Cost No

Referral Contact Information

Toll-Free 844-437-3247
Fax 844-437-3329

Clients Served

Gender All
Age 18 and up
Catchment Counties: (Waterloo; Wellington)
Wheelchair Access Yes


Policy Allowed


English Interpretation Services


Main Hours

Monday 0900-1700
Tuesday 0900-1700
Wednesday 0900-1700
Thursday 0900-1700
Friday 0900-1700