Support Coordination

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

Canadian Mental Health Association (CMHA) Waterloo Wellington provides support services to individuals dealing with mental health issues and their family members. Short and long-term support is available, assisting people with personal planning, crisis planning, referral and connection to other community resources, assistance with education and employment goals, access to information and education etc. Model of service is client-centred, and recovery oriented.

Access Information

The individual must have a severe and persistent mental illness. This service can be accessed by calling Here 24/7. The referral is reviewed and a decision regarding admission is made after assessment. The wait for service can be variable.

User Costs

User Cost No

Referral Contact Information

Toll-Free 844-437-3247
Fax 844-437-3329

Clients Served

Gender All
Age 18 and up
Catchment Counties: (Waterloo; Wellington)
Wheelchair Access Yes


Policy Allowed


English Interpretation Services


Main Hours

Monday 0900-1700
Tuesday 0900-1700
Wednesday 0900-1700
Thursday 0900-1700
Friday 0900-1700

Closed daily from 1200-1300.